Re-Store
Re-Store
HOW CAN I PARTICIPATE?
Simply send us your used HEIMPLANET product by filling out the form and join us to repair, share and recycle your equipment. In return, you will receive up to 20% of the purchase price as a voucher and everyone has the opportunity to buy remanufactured products at a reduced price in our RE-STORE store, because the best thing we can do for our planet is to make more of the things we already own and reduce consumption!
The process
After submitting the completed contact form, you will receive a confirmation email shortly afterwards explaining the next steps. All products sent in will be personally inspected and refurbished by one of our employees in the Hamburg Hafencity showroom. We will check your product and you will receive a voucher of 10% to 20%, depending on its condition.
You will receive your individual voucher code within 10 days of your product arriving. If you still have the invoice/receipt, please attach it to your e-mail to us. This will help us to process your request faster. Thank you for supporting this project. We look forward to receiving your product!
States
Greenhorn - These items have not yet seen much use. They may show minimal signs of previous use, but hardly differ from new items. This category offers a refurbished product that looks almost brand new.
High-Traveler - The equipment in this category has been used on previous adventures. The product may show signs of cosmetic wear, but has been thoroughly inspected and restored for top-notch functionality.
World Citizen - These items have seen some of the world and are now ready for a new owner. They may have clearly visible signs of cosmetic wear. However, they too have been thoroughly tested and refurbished to ensure excellent functionality.
This category offers products with a little more character and history.note - We are 100% confident in our Re-Store items. Therefore, they are covered by the same lifetime warranty that applies to our regular equipment. Click here for more information on the lifetime warranty from HEIMPLANET.